Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.
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Blair George
05/30/2026
5.00
I purchased a car from this dealership because they offered online purchasing and free delivery up to 250 miles. Considering I live 3½ hours from Chantilly, I thought this was a great opportunity. They gave me an outstanding offer on my trade-in from the pictures I sent in. Signing the stack of paperwork you always have to sign when purchasing a car was a breeze on the Doc-U-Sign app, just a push on the button. A bit of a hiccup when it came to delivery, but I notified the sales manager, Tony Johnson, and he had my car to me by the end of the day! Everyone I dealt with there were very polite, cooperative, and helpful. If they keep their free delivery policy, I don't think I'll ever buy a car from a different dealership. 100% satisfied!
Cael Carrillo
05/20/2026
5.00
My experience was super nice and fast with Jacinto they gave me the best offer and great finance rates for my truck ,super happy with my new purchase . I highly recommend this dealership thanks they was so welcoming and make the process so easy
Eliza dewey
05/18/2026
5.00
Amazing service and great price! I recently purchased a used Toyota Tacoma (my first car!) and was helped by AJ who went above and beyond. The truck runs really well, had a fantastic carfax, and they let me have my mechanic do a check before purchase (green flag!). I have already driven it to nyc and back and all the way down to Florida, no problems! Overall, great deal on a car and spectacular customer service.
L Grant
05/15/2026
5.00
Great service, short story. I've never purchased a used vehicle before, I've never even test drove a car because I have always just purchased new cars, no need for me to test drive. In my car search I visited ideal car sales on Kearney, nj, the suburban they had was a joke all kind of issues , shouldn't even been for sale. So that terrified me of buying a used vehicle. Until I contacted, Nelson Flores at Capital auto sales. Not only did he address my concerns, I purchased a tahoe online from another state and had them ship the vehicle to me. If anyone knows me im former military, very particular and Nelson absolutely went above and beyond. Sending me videos of the vehicle, keeping me updated and happily helped me with any issues that came up. Heck I noticed that my truck jack was missing later in the day when I received my vehicle, He took care of it. And with the limited warranty I have it made my decision much easier to make. Thanks Nelson Flores, your an amazing guy. People looking at this review ask for him and him only, im not saying that maybe the other sales people aren't going to be outstanding as well , but I didn't care to find out, Nelson if I ever purchased pre-owned again im looking for you. BTW im in Pennsylvania and Capital is in Virginia. That's service.
Ken G
05/07/2026
5.00
I succesfully dealt with Nelson at Capital Auto sales by phone, and then flew into Dulles airport to be picked up by him. The airport is conveniently right next to Capital Auto Sales. The vehicle was as described and the paperwork was effortless. Within 2 hours, I drove away in a beautful new BMW X7. A very positive experience, thanks to Nelson. 👍
Anouar Tourjman
04/26/2026
5.00
Nelson was very helpful very nice . He tried his best to make me happy and he even helped me make good decisions about the financing and everything things . I really appreciate his kindness and professionalism
Hugo Flores Perez
04/22/2026
5.00
Hice la compra en línea, Nelson Javier Flores, fue el representante que me atendió todo el tiempo,…amable y muy profesional, con muchas ganas de que hiciera realidad mi sueño, de tener el vehículo que compré, todo el tiempo ocupado y muy preocupado por que el envío de mi auto se hiciera con éxito, así lo fue, muchas gracias por su excelente servicio…..I made my purchase online, and Nelson Javier Flores was the representative who assisted me throughout the entire process. He was friendly and highly professional, and truly dedicated to helping me realize my dream of owning the vehicle I purchased. He remained constantly engaged and deeply committed to ensuring the successful shipment of my car—and indeed, it was a success. Thank you very much for your excellent service.
Shawdanae Jones
04/22/2026
5.00
I had an excellent experience working with Nelson. He was knowledgeable, patient, and made the entire car buying process smooth and stress free. Nelson took the time to answer all my questions, worked with my budget, and made sure I felt confident in my purchase. I truly appreciate his honesty and professionalism highly recommend, 10 out of 10 experience.
Shakil Khan
04/21/2026
5.00
This five star review goes to the customer service of Capital Suto Sales esp. To Mr. Nelson Flores. He was courteos, efficient, and through with his work. Thanks to Mr. Nelson for his excellent customer service.
Douglas Smith
04/15/2026
5.00
